Phoenix Carpets Privacy & Cookie Policy

 

This Policy describes how your personal information is collected, used, and shared when you visit or
make a purchase from https://phoenixcarpetsnorthwest.co.uk

 

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including
information about your web browser, IP address, time zone, and some of the cookies that are
installed on your device. Additionally, as you browse the Site, we collect information about the
individual web pages or products that you view, what websites or search terms referred you to the
Site, and information about how you interact with the Site. We refer to this automatically-collected
information as “Device Information.” If you fill in a contact form, we additionally collect the
information provided in such form.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an
anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser
type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how
you browse the Site.
“Cookie Notice” Used to confirm a visitor has consented to cookies.

COOKIES WE USE
Typekit: Used to ensure fonts are working correctly on user’s devices.
Universal Analytics (Google): Used to collect information on how visitors use website. Visit
https://support.google.com/analytics/answer/6004245 for more information.
Facebook: Used to draw information from Facebook reviews to display on site.

HOW DO WE USE YOUR PERSONAL INFORMATION?

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device
Information and Contact Information.
We use this Information to:
Communicate with you;
When in line with the preferences you have shared with us, provide you with information or
advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in
particular, your IP address), and more generally to improve and optimize our Site (for example, by
generating analytics about how our customers browse and interact with the Site, and to assess the
success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We don’t share your personal information (your activities, actions and behaviour online and your
contact information) with any parties not previously stated.
However, we may share your Personal Information to comply with applicable laws and regulations,
to respond to a subpoena, search warrant or another lawful request for information we receive, or to
otherwise, protect our rights.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s
opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not
Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you
and to ask that your personal information is corrected, updated, or deleted. If you would like to
exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in
order to fulfil contracts we might have with you (for example if you make an order through the Site),
or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION
When you contact us through the Site, we will maintain your Information for our records unless and
until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our
practices or for other operational, legal or regulatory reasons.

MAKING IT CLEAR
General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the
collection and processing of personal information of individuals within the European Union. Because
we are a business operating and serving customers within the EU, we have done everything within
our power to be compliant with the new law, which is active as of May 25th , 2018. This includes:
We have informed you (the user) what personal data we have, how we store it, how it is processed,
what we do with it and how we collect it. However, should any of this remain unclear, please contact
us to learn more about your data, modify it or delete it from our records. This can be done for free
and will be complete within 30 days from first making contact.
We try when possible, to avoid storing your lead data. Any printed or otherwise physical copies of
your data are shredded and appropriately handle after use. Should a data breach occur, you will be
contacted without delay and the Data Protection authorities will be contacted within 72 hours.
We have also ensured our email provider and all other associated 3 rd parties are GDPR compliant.
Should you have any objections or comments regards our GDPR compliance, please feel free to
notify us.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make
a complaint, please contact us by e-mail at grahammanuel@btinternet.com or by mail using the
details provided below:
14 Clifton Rd, Blackpool, BE, FY4 4QA, United Kingdom
LTD Company Number: 8624337